311 is a single, 3-digit phone number that can be dialed from anywhere in Tuscaloosa for all non-emergency inquiries on city services and information. You may report broken streetlights, potholes, get assistance with permits or licenses, get information on a city-sponsored event, or report a problem with any city-related service. They will immediately connect you with the correct person or resource to assist you.
Tuscaloosa Code of Ordinances prohibit trains from blocking an intersection for more than 5 minutes (Sec. 21-32). If a train has been stopped on the railroad for more than 5 minutes, you can call 311 to report the delay. Tuscaloosa Police Department can ticket the train engineer.
There is a difference between garbage and trash, and this impacts what the cities of Tuscaloosa and Northport will and will not collect. Household garbage is considered day-to-day waste produced in your household that is placed in your city-regulated garbage cart. If you live in a house, your landlord should provide a garbage cart unless otherwise stated in your lease. Garbage must be placed in the cart in order to be collected. Bags or other garbage containers placed on the curb or beside the cart will not be collected by Environmental Services.
Garbage carts must be removed from the city right-of-way by 8 a.m. the morning after your collection day. Residents can be fined for not removing their garbage cart in a timely manner.
To find your collection day, view holiday collection schedules, or see policies about where carts can be stored in Historic Districts, visit Tuscaloosa’s website.
Trash is considered any bulky items, limbs, grass clippings, leaves and other large debris that is not suitable to be placed in your garbage cart. Trash must be placed at the curbside before 6 a.m. on collection day and must be more than three feet from mailboxes, cars, fences, etc. A list of acceptable/unacceptable trash items as well as trash placement and preparation can be found at Tuscaloosa’s website.
If you live in Northport, contact the City of Northport at 205-333-3003 for garbage/trash pickup information.
In Tuscaloosa City limits, there are two ways to take advantage of the city recycling programs. Curbside recycling collection occurs on the same day as your garbage and/or trash. Drop-fff recycling is available at multiple locations across Tuscaloosa. Learn more about Tuscaloosa Recycling efforts.
UA students may also utilize UA’s recycling resources across campus.